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Privacy

EFFECTIVE DATE: 11/04/2021


In this Privacy Policy (“Policy”), we describe how Cole Sprouse Photography (“Company” or “Cole Sprouse”) collects, uses, and discloses information that we obtain about visitors to our website www.colesprousephoto.com (the “Site”) and the services available through our Site (collectively, the “Services”).


By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. The Company Terms of Service are incorporated by reference into this Policy.


The Information We Collect About You


We collect information about you directly from you and from third parties, and automatically through your use of our Site or Services.


Information We Collect Directly From You. The information we collect from you depends on how you use our Services. To create an account, you must provide your name and address, plus credit card details for payment.  If you make a purchase, your payment information will be collected by our service provider on our behalf to process your order.  Pursuant to this arrangement, we will collect your payment information, your billing, and shipping address, as well as the order specific details about your purchases.


Information We Collect Automatically. We automatically collect information about your use of our Site and Apps through cookies, web beacons, and other technologies, including technologies designed for mobile apps. To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information. Please see the section “Cookies and Other Tracking Mechanisms” below for more information:


Site:


  • your operating system;
  • web pages you view on the Site; links you click on the Site;

App:


  • device name and model; operating system type, name, and version;
  • language information;
  • activities within the App;

How We Use Your Information


We may use your information, including your personal information, for the following purposes:


  • To provide our Services to you and to fulfill your orders.
  • To better understand how users access and use our Services, both on an aggregated and individualized basis. For example, we will evaluate which features of our Site and App are more (or least) used by users, and we will use this information.
  • To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  • Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

How We Share Your Information


We may share your information, including personal information, as follows:


  • Service Providers. We disclose the information we collect from you to service providers, contractors or agents who perform functions on our behalf. These service providers include our vendors (e.g., Shopify).  

We also disclose information in the following circumstances:


  • Business Transfers. If (i) we are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and third party advisors, including attorneys and consultants.
  • In Response to Legal Process. We disclose your information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
  • To Protect Us and Others. We disclose your information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which we are involved.

Our Use of Cookies and Other Tracking Mechanisms


We and our service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. The use of these cookies is necessary for the proper functioning of our Site and Services – we do not use cookies to track you for advertising or profiling purposes.


Cookies.  Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service. There are two types of cookies: session and persistent cookies.


  • Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site and Services. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site and Services.
  • Persistent Cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device.


Flash Local Storage Objects. We may use Flash Local Storage Objects (“Flash LSOs”) to store your Site preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.


Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site and Services to, among other things, track the activities of Site visitors and app users, help us manage content, and compile statistics about Site usage. We and our service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.


Third Party Analytics. We use automated devices and applications, such as Shopify Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our Site’s performance and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services.


Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests.


Third-Party Links


Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.


Security of My Personal Information


We have taken steps to implement reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.


You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.


Access To My Personal Information


You may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.


Children Under 13


Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.


Special Notices for California Residents  


In this section, we provide additional information to California residents about how we handle their personal information, as required under California privacy laws including the California Consumer Privacy Act, as amended (the “CCPA”).   


    1. Categories of Personal Information Under the CCPA

 In this section we describe how we have collected and disclosed personal information about consumers in the prior 12 months.   


Categories of Personal Information Collected and Disclosed.  The table below describes our collection, use and disclosure practices of personal information in accordance with the requirements of the CCPA.  The notices in this section supplement the information practices described above in the Use of Information and the Disclosures of Information sections.


 

Personal Information Collected 

Categories of Third Parties to Whom We May Disclose this Information

Categories 

Description 

Third Parties or Service Providers

Identifiers 

Includes direct identifiers, such as name, alias user ID, username; email address; IP address and other online identifiers; and other similar identifiers.  

·      service providers   

·      advisors and agents 

·      government entities and law enforcement 

·      data analytics providers 

Customer Records 

Includes personal information, such as name, account name, user ID, contact information, account number, and financial or payment information that individuals provide us in order to purchase or obtain our products and services. 

·      service providers   

·      advisors and agents 

·      government entities and law enforcement 

 

Commercial Information 

Includes products purchased, obtained, or considered, or other purchasing or use histories.

·      service providers   

·      advisors and agents 

·      government entities and law enforcement 

 

Usage Data 

Includes browsing history, clickstream data, search history, access logs and other usage data and information regarding an individual’s interaction with our websites, mobile apps and other Services.

·      service providers   

·      advisors and agents 

·      government entities and law enforcement 

·      data analytics providers 

 

 

 


Sources of Personal Information. As further described in the Collection of Personal Information section above, we may collect personal information from the following sources:

 

  • directly from the individual
  • data analytics providers 

  1. California Residents’ Rights

 

CCPA RightsIn general, California residents have the following rights with respect to their personal information: 


 

  • Do-not-sell (opt-out): to opt-out of our sale of their personal information.  We do not sell your personal information.

 

  • Right of deletion: to request deletion of their personal information that we have collected about them and to have such personal information deleted (without charge), subject to certain exceptions.   

 

  • Right to know: with respect to the personal information we have collected about them in the prior 12 months, to require that we disclose the following to them (up to twice per year and subject to certain exemptions): 

 

  • categories of personal information collected; 

 

  • categories of sources of personal information;

 

  • categories of personal information about them we have disclosed for a business purpose or sold;  

 

  • categories of third parties to whom we have sold or disclosed for a business purpose their personal information;  

 

  • the business or commercial purposes for collecting or selling their personal information; and 

 

  • a copy of the specific pieces of personal information we have collected about them. 

 

  • Right to non-discriminationthe right not to be subject to discriminatory treatment for exercising their rights under the CCPA.   

 

Submitting CCPA Requests.  California residents may submit CCPA requests  by contacting us at:  


 

  • prints@colesprousephoto.com

 


When you submit a request to know or a request to delete, we will take steps to verify your request by matching the information provided by you with the information we have in our records.  In some cases, we may request additional information in order to verify your request or where necessary to process your request. If we are unable to adequately verify a request, we will notify the requestor.  Authorized agents may initiate a request on behalf of another individual by contacting us at the above mailbox.  Authorized agents will be required to provide proof of their authorization and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.     


Your Privacy Rights Under California Shine the Light LawUnder California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents are entitled to request and obtain, free of charge, information about the personal information (if any) a company has shared with third parties for their own direct marketing use. We do not share personal information with third parties for marketing purposes, and therefore this will be the response to any such request under § 1798.83.  


Additional Information for Canadian Citizens


Consent


We will obtain your consent to collect, use or disclose personal information except where we ‎are ‎‎authorized or required by law to do so without consent. For example, we may collect, use or ‎disclose ‎‎personal information without your knowledge or consent where: the information is ‎publicly available, as ‎‎defined by statute or regulation; we are obtaining legal advice; or we ‎reasonably expect that obtaining ‎‎consent would compromise an investigation or proceeding. ‎Other exceptions may apply.‎


Your consent can be express, implied or given through an authorized representative.‎


Consent may be provided orally, in writing, electronically, through inaction (such as when you ‎do not ‎‎notify us that you do not wish your personal information collected/used/disclosed for ‎various purposes ‎‎after you have received notice of those purposes) or otherwise.‎


You may withdraw consent at any time, subject to legal, contractual and other restrictions, ‎provided that ‎‎you give us reasonable notice of your withdrawal of consent. If you notify us that ‎you withdraw consent, ‎‎we will inform you of the likely consequences of that withdrawal , which ‎may include our inability to ‎‎provide certain services for which that information is necessary.‎


Limits on Collection of Personal Information


We will not collect personal information indiscriminately but will limit collection of ‎personal ‎information to ‎that which is reasonable and necessary.  We will also collect ‎personal ‎information as authorized by law.


Limits for Using, Disclosing, and Retaining Personal Information ‎


Your personal information will only be used or disclosed for the purposes set out above ‎and as ‎authorized ‎by law.‎


We will keep your personal information for as long as necessary in connection with the ‎‎‎purposes ‎identified above or as permitted or required by law. You must notify us if you no ‎‎longer want us to retain ‎your information.‎


We will destroy, erase or make anonymous documents or other records containing personal ‎‎information ‎‎as soon as it is reasonable to assume that the original purpose is no longer being ‎‎served by retaining ‎the ‎information and retention is no longer necessary for a legal or business ‎‎purpose. We will take due ‎care ‎when destroying personal information so as to prevent ‎‎unauthorized access to the information.‎


Location of Service Providers, Hosting and Servers


Our service providers may be located outside of the country in which you are located, and our ‎servers ‎‎are currently located in United States. You therefore acknowledge that ‎your personal ‎‎information may be processed and stored in foreign jurisdictions and that ‎governments, courts, law ‎‎enforcement or government or regulatory agencies in the USA, ‎Canada and elsewhere may be able to ‎‎access or obtain disclosure of your personal information ‎under a lawful order or otherwise through the ‎‎laws of the applicable jurisdiction, irrespective of ‎the safeguards we have put in place for the protection of ‎‎your personal information.‎


Contact Us


If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at: prints@colesprousephoto.com.  We will do our best to promptly respond to your request.


Changes to this Policy


This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site and Application. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.